Day or night, 365 days a year, real people on the line, real engineers on their way.
Lift breakdowns don’t wait for office hours. A stuck passenger, a failed goods lift, a critical care facility at risk, emergencies demand an immediate response.
That’s why we run a true 24/7/365 callout service. No scripts. Just our own on-call team answering the phone, day and night, ready to dispatch an engineer straight away.
We don’t just say we’re fast, we set targets and stick to them:
It’s not about ticking a box. It’s about getting people moving again, safely and quickly.
You'll speak to a real person, not a call centre or virtual assistant, who have knowledge of all our clients and sites.
We then dispatch one of our engineers, who are strategically placed nationwide.
We'll keep you up to date with an expected arrrival time and job progress.
Our engineer will ensure your lift is back to safe standards and carry out a full follow-up report.
Our emergency callout isn’t an add-on. It’s part of how we work. Every maintenance plan includes 24/7 cover , because lifts don’t wait, and neither do we.
Even if you’re not a contract client, you can still call us when disaster strikes. But we advise you put a plan in place before you need it.
Proven: 30+ years of responding to emergencies, getting thousands of lifts back in service.
Human: We answer the phone ourselves. No endless menus, no scripts.
Safe: Accredited, qualified engineers who follow strict safety protocols.
Flexible: Contracts tailored to your portfolio, no matter the size.
Calm: Professional, grounded, reassuring, exactly what you need in a crisis.
Emergencies don’t wait. With Curti Lifts, you’ll always have someone to call, and someone who will show up.